What is the primary function of a mediator in dispute resolution?

The primary function of a mediator in dispute resolution is to facilitate a voluntary agreement between the parties involved. Mediators are neutral third parties who assist in communication, helping the disputing parties express their concerns, understand each other's perspectives, and explore mutually agreeable solutions. Instead of imposing a decision, they create an environment conducive to negotiation and collaboration, empowering the parties to reach a consensus that reflects their interests and needs.

This approach is distinct because mediation is inherently voluntary; the parties retain control over the outcome, and any agreement reached is a product of their own decision-making rather than a dictated resolution. By guiding the dialogue and proposing frameworks for discussion, the mediator fosters negotiation without taking sides or advocating for one party over the other, emphasizing the goal of self-determination and resolution through cooperative engagement.